PRIVACY POLICY
Welcome to the Privacy Notice for Lucro Plastecycle Private Limited (hereinafter referred to as “Lucro” or “We” or “Us”). This Privacy Notice describes how we as a group collect personal data, the purpose of such collection, and the security safeguards we implement to protect such data.
We respect your privacy and value our relationship; therefore, we handle your personal data responsibly. By using the platform and consenting to personal data collection, you confirm that you have read and agree to be bound by this Privacy Notice.
APPLICABILITY:
This Privacy Notice applies to all personal data we collect in connection with various products and services offered by Lucro, either directly or indirectly through a third party acting on our behalf. We collect personal data in compliance with the Digital Personal Data Protection Act (DPDPA), 2023 and other applicable law(s) for the time being in force.
PERSONAL DATA THAT WE COLLECT:
- Personal identifiable information: Elements such as name, email address, postal address, and phone number.
- Demographic information and your interests: Personal data elements comprising of date of birth, gender, location (postal code), favorite products, interests, professional details, hobbies, and other lifestyle information.
- Login information: This includes username and password that you create to access your account.
- Service history: Order history and purchase patterns.
- Financial information: We do not currently capture any financial information.
- Platform usage information: Personal data collected through cookies including IP address, device ID, location data, browser type, time zone setting, and operating system.
- Product usage experience: Includes your personal experience about using our products/services, including any grievance/complaints that you raise with us.
COLLECTING AND PROCESSING PERSONAL DATA FOR IDENTIFIED PURPOSES:
We may collect personal data across various processes for the purposes set out in this Privacy Notice. This includes online platforms, offline channels, and other indirect sources. Additionally, we use cookies and other tracking technologies to store session information and improve your user experience.
USING YOUR PERSONAL DATA FOR IDENTIFIED PURPOSES:
We may use your data for purposes such as customer support, events, campaigns, research, and third-party consented data sharing. This also includes personalized marketing and improving our offerings.
PERSONAL DATA SHARING AND DISCLOSURE:
We may share your personal data within Lucro and with third parties for operational purposes, such as hosting services, marketing, analytics, and legal compliance.
SECURITY SAFEGUARDS FOR STORING PERSONAL DATA:
We use technical and organizational measures to safeguard your personal data and take every effort to protect it from misuse, interference, or unauthorized access.
LINKS TO THIRD PARTY SITES/APPS:
Our website may contain links to third-party sites or applications. Please note that these third parties have different privacy policies, and we do not accept responsibility for them.
RETAINING YOUR RECORDS:
We retain your personal data for as long as necessary for business purposes and compliance with legal obligations.
HONORING YOUR PRIVACY RIGHTS:
You have rights over your personal data, including the right to access, correct, erase, and withdraw consent. For any queries, you can reach our grievance officer.
AVAILABLE TO ADDRESS YOUR PRIVACY QUERIES:
For any query or grievance with respect to this privacy statement or to exercise your privacy rights, you can reach out to our grievance officer, Mr. Aakash Singh, at hr@lucro.in.
KEEP YOUR EYE OUT FOR CHANGES TO OUR PRIVACY NOTICE:
We may update this Privacy Notice from time to time. Any changes will be reflected by the updated date at the bottom of this page. Your continued use of our platform after changes indicates acceptance of the revised policy.
Last update date: 3 Feb, 2025